The world and beyond – Surviving in the economic jungle

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Parts Alliance announce CRA as retained partner to support people strategies

with one comment


Announcing an important development for CRA

as the Parts Alliance focus on staff development.

I am delighted to quote the following article that appeared in the recent ADF newsletter  :

“Following recent developments in the four HgCapital-owned businesses within The Parts Alliance, Peter Sephton, their Group CEO has announced a major focus on training, support and investment in staff at GMF, CES, SCMF and Allparts.

Cathy Richardson and CR Associates have been retained to develop best-in-class retention and recruitment initiatives to safeguard the company’s investment in the people currently employed across the four operating companies.

Cathy, Recruitment Practitioner and Principal of CR Associates, is an experienced coach and business consultant with more 25 years experience working with global and medium-sized organisations particularly within the UK automotive industry.

Peter Sephton said, ‘’We are investing in new branches, expanding the number of parts advisors and sales people in existing branches and training our people through our Parts Alliance Academies. 

“Ensuring a stable working environment for our current staff, as well as getting world class processes in place to deliver our growth plans are essential. We believe Cathy’s knowledge and expertise in the Parts Distribution Aftermarket will play a central part in achieving this.”

The Academy approach is part of a 10 step programme introduced by Peter in November 2013 which is being rolled out during 2014. Twenty six branch managers attended a two-day Academy course looking at how a high performing branch team operates. “Our businesses serve thousands of local customers and our branches are the front line,” said Peter.

To speed up decision-making and sharing of best practice, Peter has already aligned the four businesses into two regional alliances, the Western Alliance formed from GMF and CES and the Eastern Alliance, formed by SCMF and Allparts.  Each Alliance shares resources, systems and best practice to accelerate growth, facilitate new branch openings, develop staff training and invest in tools to take customer service to world leading standards.

Peter added, “This is a genuinely exciting time for the two new Alliances, our four brands, our employees and our customers and demonstrates the strength of The Parts Alliance as these activities will benefit all members.

“It will also provide outstanding opportunities for the personal growth of our colleagues as we connect our people through Cathy’s input, and give added focus to best practice – a cornerstone of our strategy of local strength and a unified operating model.”

Cathy said, “I am delighted to be involved in such a thrilling development in the Aftermarket. After many years of very little change, new developments in The Parts Alliance will bring fresh opportunities in many areas. I look forward to being a part of it.”


Written by Cathy Richardson

February 20, 2014 at 11:58 am

Posted in Recruitment

One Response

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  1. I think you’ll find that the ADF became the IAAF on 8th January 2010 Cathy.

    Gary Barak (@GaryBarak)

    February 24, 2014 at 4:27 pm

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